Returns & Exchanges
At Polishey, we want you to be completely satisfied with your beauty experience, which is why we offer a 30-day return window for products in their original, unopened condition. If your order isn't perfect, our streamlined process ensures a quick resolution so you can get back to your self-care routine.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Carefully place the unused beauty products in their original packaging to ensure they are protected during transit back to our warehouse.
Affix the Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return package.
Receive Your Refund
Once our quality control team inspects the returned items, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing